Managing subscriptions
Valid for the biogena.com and biogena-pets.com online shops.
- What is the BIOGENA subscription?
- What are the benefits of a subscription?
- How does the subscription work?
- Which products can I subscribe to?
- How do I subscribe on www.biogena.com?
- How can I subscribe to BIOGENA ONE?
- Where and how can I view and manage my BIOGENA subscription?
- How can I pay for my subscription?
- How is the subscription billed?
- How can I change my payment method for my subscription?
- How do I get my invoices for subscription orders?
- Can I shorten my subscription minimum term?
- How can I pause my subscription?
- Can I adjust my subscription delivery dates?
- How can I cancel my subscription?
- How much are the shipping costs for the subscription?
- When will the products be delivered?
- How can I change the delivery address for my subscriptions?
- Do I receive a notification as soon as my subscription delivery is on its way?
- My delivery has not arrived. What should I do now?
- Do I earn loyalty points for my subscription deliveries?
- Are there also biohacking subscriptions?