Gift Vouchers & Promo Codes
Valid for the biogena.com and biogena-pets.com online shops.
- What are promo codes?
- How can I redeem a promo code?
- How can I stay informed about current promotions and discount codes?
- I have a coupon code but get an error when trying to add it to the cart. Why?
- I forgot to redeem my discount / voucher code. What can I do?
- I’ve misplaced / thrown away my promo code — what can I do?
- Can I extend my promo code or coupon?
- I signed up for the newsletter and received the 10€ voucher code. Unfortunately, I get an error when I try to redeem it in the webshop. What can I do?
- Where can I buy gift vouchers?
- Where can I redeem my gift card?
- Can I redeem a discount code when purchasing a gift card?
- Will the purchase of the gift card be credited to my Club account?
- I can no longer find the gift card I bought. How can I get a new one?
- Are partial redemptions possible?
- Do I have to print out my gift card?
- How long are gift cards valid?
- How can I return a gift card?