Oh no, it seems like a little hiccup on your well-being journey! But don't worry, we're here to support you. If your package has made its way back to us, there are two straightforward steps you can take:
- Automatic Refund: Often, a refund is processed automatically once the package arrives back at our facility. Keep an eye on your account for any updates.
- Reach Out for a Replacement: If you're eager to receive your product, don't hesitate to get in touch with our friendly customer service team. We're more than happy to arrange a replacement delivery and ensure your BIOGENA products are back on their way to you soon.
Your well-being is our priority, and we're here to make sure everything goes smoothly.