Every time you place an order with BIOGENA, you receive a little extra care. As soon as your package hits the road, we send a friendly email your way. Inside, you'll find a handy tracking link, so you can easily see where your order is on its journey to you. If that link takes its time or your delivery seems delayed, our dedicated customer service team is ready to assist. At BIOGENA, your well-being is our priority, and that includes ensuring a smooth delivery experience.
We're currently experiencing a high demand for our products—thank you for your trust! As a result, delivery times might be a bit longer than usual. But don't worry, as soon as your package is on its way, you'll receive an email with a tracking link to keep an eye on your BIOGENA package at all times. We're doing our utmost to get all orders to you as quickly as possible.