As soon as your order leaves our warehouse, you will receive a shipping confirmation by email. It contains all the important information about your delivery, including a link to the shipment tracking page. You can use the tracking link at any time to check the current status of your order and see when your package is expected to arrive.
As a BIOGENA Club member, you can also check your order status at any time in your online customer account. Simply click on “My Orders” to view the current shipment status and access the tracking link.
If the stated delivery time has already passed or if you have any questions about your order, please feel free to contact our customer service team. We will be happy to help!