If your partner discount isn’t displayed in the shopping cart, it’s usually because the prices haven’t been updated yet. This can happen if the shopping cart was filled before a promotion or if you haven’t logged out and back in for a while.
Please log out once and then log back in. Next, empty your shopping cart and add the products you want again. This will ensure that the current partner prices are applied. If the discount still isn’t displayed, please check whether you’re actually logged in with your partner account. If the problem persists, please contact our Customer Service team. We’ll be happy to help.